WA Rental Repairs Record Pack
A free, eight-page shared-use record pack for reporting, arranging, documenting and closing a repair in a Western Australian residential tenancy.
One repair issue, one usable record
Print one pack for each repair or keep a clean digital master. The worksheets give tenants, landlords and property managers a common sequence for recording what was reported, how it was triaged, who was contacted, what access occurred, what the repairer found and how the issue was closed.
What is inside
- A safety-first 24-hour, 48-hour and non-urgent triage guide
- A tenant-started repair report record that does not assume fault
- A landlord or agent response and repair-arrangement record
- An access, attendance and contractor-outcome log
- A communication timeline and evidence index
- An expense and reimbursement record
- A closure, follow-up and escalation checklist
Why the record matters
WA urgent-repair rules distinguish essential-service repairs, other urgent repairs and non-urgent work. The pack keeps that working assessment separate from questions about cause and liability. It also distinguishes arranging a suitable repairer within the applicable period from the time needed to complete the work.
For the legal background, read the WA urgent-repairs guide and the guide to reporting rental damage. The calm tenant email guide can help with factual follow-up messages.
Preparing to raise maintenance during an inspection? Use the WA Routine Rental Inspection Prep & Record Pack to organise your room-by-room scan, inspection notes and follow-up.
Privacy-conscious by design
The download contains no personal information. Working copies prompt users to record only what the repair needs, use a privacy-safe property reference where practical and avoid unnecessary images of people, possessions or unrelated rooms.
Open the record pack in your browser instead →
What this resource is not
- It is not Form 19, Form 23 or another prescribed WA notice.
- It does not decide whether a repair is urgent or who must pay.
- It is not legal, insurance, building, electrical, gas, plumbing, safety or property-management advice.
- It must not delay emergency action. Call 000 for immediate danger.
Important: This resource is informational only and does not replace professional legal advice. It is designed to support understanding and compliance, not to provide personalised tenancy advice.