Privacy Policy

1. Who we are and how to contact us

LandlordLogic is an informational website operated from Western Australia. In this policy, “LandlordLogic”, “we”, “us” and “our” refer to the operator of the website.

For privacy questions, requests or complaints, email contact@landlordlogic.com.au. We use the Australian Privacy Principles as a guide to good privacy practice, whether or not every provision of the Privacy Act 1988 applies to us in a particular circumstance.

2. Personal information we collect

Depending on how you interact with LandlordLogic, we may collect:

• Historical newsletter information: if you subscribed before 25 August 2026, our former signup and email provider may hold your email address, signup source, consent and confirmation records, subscription status, and delivery, opening, click and unsubscribe events.
• Enquiry information: your name, email address, message and any attachments or other information you choose to send us by email.
• Technical and security information: IP address, request date and time, page requested, referring page, browser or device information, and network, routing and security events processed in ordinary website logs.
• Feedback and request records: information needed to answer a privacy request, investigate a complaint or improve a resource.

We do not ask for a name, email address or other personal information to download a free resource, and we do not currently take payments through this website. Please do not send us identity documents, financial or medical information, tribunal or court documents, or unnecessary personal information about tenants, landlords, neighbours or other people. If you contact us about a tenancy issue, remove names, addresses and other identifying details unless they are genuinely needed.

3. How we collect information

We collect information:

• directly from you when you email us or make a request;
• from Brevo in relation to historical newsletter records created before new subscriptions were removed from the website; and
• automatically through Cloudflare when it delivers and protects the website.

We do not buy, rent or use harvested email lists.

4. Why we use personal information

We may use personal information to:

• provide information you specifically request by email;
• manage historical consent, unsubscribe and suppression records;
• respond to enquiries, privacy requests and complaints;
• operate, secure, troubleshoot and improve the website;
• prevent misuse, fraud or security threats;
• keep records of consent and unsubscribe requests; and
• comply with legal obligations and lawful requests.

5. Free downloads and historical email subscriptions

LandlordLogic stopped accepting new newsletter subscriptions through this website on 25 August 2026. Free resources are available by direct download and are not conditional on providing personal information or consenting to marketing.

If you subscribed before that date, you can still unsubscribe using the link in an email or by contacting us. We will action an unsubscribe request within five working days. We may retain a minimal suppression record so we do not accidentally resubscribe or contact an address that has opted out. We will not treat downloading or using a free resource as consent to marketing.

6. Service providers and disclosures

We disclose information only as reasonably needed to:

• Cloudflare, which hosts, delivers and protects the website and processes technical and security data;
• Brevo, which may retain and process historical newsletter, consent and suppression records for people who previously subscribed;
• professional advisers, insurers or authorities where reasonably necessary to obtain advice, protect rights, respond to an incident or comply with law; or
• a successor if the website or its operations are transferred, subject to appropriate confidentiality and legal requirements.

We do not sell, rent or trade personal information.

7. Overseas processing

Providers used for historical records operate internationally. Brevo states that its main databases are hosted in the European Union, including France, Germany and Belgium, and that it may use subprocessors in other locations. Cloudflare operates a global network and may process technical information in the United States and other countries.

Privacy and data-protection laws in those locations may differ from Australian law. We select established providers and take reasonable steps appropriate to our size and activities, but we cannot control foreign laws or every aspect of a provider's infrastructure.

8. Cookies and analytics

As at the last-updated date, LandlordLogic does not use Google Analytics, advertising pixels, behavioural advertising or its own marketing cookies. Cloudflare may use strictly necessary cookies or similar technologies when its security or traffic-management features require them. The website does not embed a newsletter signup form.

If we later introduce non-essential analytics, advertising or additional cookie technologies, we will update this policy and introduce any consent mechanism required by applicable law before doing so.

9. Security and data breaches

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No website, email or storage system is completely secure.

If a data breach occurs, we will assess and respond to it and, where the Notifiable Data Breaches scheme applies, notify affected people and the Office of the Australian Information Commissioner when required.

10. Retention and deletion

We keep personal information only for as long as it is reasonably needed for the purposes described above, including legal, security, record-keeping and dispute requirements. Historical newsletter records may be retained in backups for a limited period after deletion. A minimal unsubscribe or suppression record may be retained to honour your opt-out.

11. Access, correction and privacy complaints

You may ask to access or correct personal information we hold about you, or make a privacy complaint, by emailing us. We may need to verify your identity before giving access or making a change. We aim to acknowledge a complaint within seven days and provide a substantive response within 30 days, although complex matters may take longer.

If you are not satisfied with our response and the Privacy Act applies, you may be able to complain to the Office of the Australian Information Commissioner.

12. Children

LandlordLogic is intended for adults dealing with residential tenancy matters. We do not knowingly solicit personal information from children.

13. Third-party websites

Links to other websites are provided for convenience. Their operators control their own privacy practices, and you should review their privacy information before providing personal information.

14. Changes to this policy

We may update this policy when our practices, providers or legal obligations change. The revised policy will be published on this page with a new last-updated date. Material changes affecting a historical email subscriber may also be communicated by email where appropriate.

Questions about this policy can be sent to contact@landlordlogic.com.au. Please also read our Disclaimer and Terms and Conditions.